We collect the minimum.
Your MemberMap360™ analysis requires only three things:
- Member record numbers
- Renewal status
- The names of the benefits each record engaged with
That is it. We never request or store member names, email addresses, phone numbers, home addresses, payment information, or demographic details.
Record numbers cannot identify anyone outside your walls.
Member record numbers are internal to your association's system. Outside your organization, they connect to no one. Your members' identities stay where they belong, with you.
Your data is used for one purpose.
Your data produces your analysis, your results, and your Retention by Design™ Blueprint. Nothing else. We never sell data, never share it with third parties, and never use one association's data in another association's work.
Your leadership decisions stay confidential.
Everything your team shares, including your 15-minute call, digital workspace decisions, submitted materials, and results, is treated as confidential. What happens in your engagement stays in your engagement.
You stay in control.
Your data remains yours. If you end your engagement or your MemberMap360™ access, request deletion and we remove your data from our systems.
Questions?
Questions about how your data is handled? Ask before you book, during your call, or any time after.